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Shop with ease using The Dubai Mall’s Shop and Drop Service.

Let us take care of your shopping so you can relax and enjoy your experience at The Dubai Mall. Our free service seals and stores your shopping bags for your convenience, leaving you free to continue your seamless mall experience.

Simply collect your bags from the Shop and Drop Service Desks or call +971 56 656 3400 15 minutes before you finish shopping and we will deliver your shopping bags to your location within the mall.*

Shop and Drop Service Desks locations

Fashion Avenue – Information Desk

Fashion Parking Entrance – P3

Near Dubai Ice Rink – Ground Floor

Grand Atrium – Ground Floor

*Terms and Conditions apply.

 

You Shop. We Deliver.
Enjoy complimentary same-day delivery service to selected hotels and residences in the Dubai Downtown area when you spend over AED 500 at The Dubai Mall.* For more information, visit any Guest Services Desk or call 800DUBAIMALL
(800 38224 6255) for more details.

*Terms & Conditions apply.

Find out more

Enjoy a personalised luxury shopping experience with styling advice from one of The Dubai Mall’s expert stylists and enjoy a range of benefits:

 

  • A face-to-face consultation with one of our fashion-focused personal stylists.*
  • Home styling advice and planning with designers from Ethan Allen
  • A tailored shopping experience based on your requirements.
  • Access to The VIP Lounge at Fashion Avenue.
  • Access to the Personal Shopping Suite on first floor, Fashion Avenue. Complimentary in-mall chauffeur buggy service* to transport you between stores.
  • Complimentary delivery service of your purchases delivered directly to your home or hotel within Dubai and Northern Emirates.

Book your dedicated style team: personalshopper@emaar.ae or call 050 150 8266 / 044485027. Or book your experience at the Personal Shopping Lounge located on the first floor in Fashion Avenue.

Find out more

SHOP. EARN. FLY.

SHOP. EARN. FLY.

Reward yourself with Skywards Miles when you shop at The Dubai Mall.

Shopping just got even more rewarding with the Emaar Malls Rewards Programme. In a first-of-its-kind partnership with Emirates Skywards, shoppers will be able to earn Skywards Miles when you make a purchase at any store, dining outlet or leisure attraction at The Dubai Mall. Now you can further elevate your shopping experience with the gift of travel.


To earn Skywards Miles, members of the Emaar Malls Rewards Programme can scan any receipt worth AED 100 and above for purchases made at The Dubai Mall. Skywards Miles will be credited at the rate of:

Tier Rate
Blue 1 Mile per $2 USD (approx. AED 7.34) Maximum 5,000 Miles/month
Silver 1 Mile per $1 USD (approx. AED 3.67) Maximum 10,000 Miles/month
Gold 1 Mile per $1 USD (approx. AED 3.67) Unlimited Miles
Platinum

To become a member of Emaar Malls Rewards Programme, simply download The Dubai Mall app to register; then link your Emirates Skywards account and visit The Dubai Mall to start earning rewards every time you shop.


Download The Dubai Mall app from the or

For a full list of Frequently Asked Questions (FAQs), click here.

To read the full Terms & Conditions, click here.


About Emirates Skywards

Emirates Skywards, the award-winning frequent flyer programme of Emirates Airline, enhances your travel experience with benefits and services that make every trip more rewarding. Spend Skywards Miles on an extensive range of rewards including flights, upgrades, hotel accommodation, excursions and shopping.

If you are not already a member, join now to earn and spend Miles. It's free to join and will open up a world of rewards every time you travel.

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