Location: Guest Services / Level: Ground Floor / Parking: Cinema Parking (Green), P1



Reward yourself with Skywards Miles when you shop at The Dubai Mall. Shopping just got even more re...

Guest Services

Find us everywhere

Whether you're looking for a store, are curious about upcoming event, or simply want to say hello, our Guest Services desks are located throughout The Dubai Mall. See our maps here for details.

Snapshots of The Dubai Mall


Discover the fashionable Shades of Autumn

The Dubai Mall Shades of Autumn September 19th-October 31st Celebrate the best of the season with...


UAE National Day

The Dubai Mall November 28th – December 5th Join us for a week of pride-filled activities and cult...


Festive Season

The Dubai Mall December 5th – January 10th Ring in the holiday season with seasonal themed décor, ...


Saudi National Day

The Dubai Mall September 20th-23rd | Souk Atrium Mark the occasion of Saudi National Day with trad...


Bahrain National Day

The Dubai Mall December 16th Commemorate the occasion of Bahrain National Day with traditional act...


United Nations x HIPA Photography Exhibition

The Dubai Mall October 24th – November 20th Appreciate global cultures with ‘UN People on the Move...


The Dubai Mall 10th Anniversary

The Dubai Mall November 1st - 30th The Dubai Mall turns 10, and you’re invited for a month of spec...


New Year Eve | Fountain and Outdoor Show

The Dubai Mall Enjoy a spectacular celebration of light, sound and water as Downtown Dubai rings in...

Don't miss out

Download The Dubai Mall App

With so much to discover, The Dubai Mall app is your pocket-sized guide to making the most of your visit.

Available for both iOS and Android, the simple-to-use app offers personalised content, the latest news and events, real-time parking information, and much more.

  • App Store
  • Google play

Visitor info

Located throughout The Dubai Mall you will find eight guest service desks where our team will be delighted to assist you with any of your queries or questions.

To make your experience exceptional make the most of our range of services, including -

-Free WiFi
-Porter service
-Personal shopping experience
-Emaar gift cards
-Valet parking
-Delivery Service

View all services