Location: Guest Services / Level: Ground Floor / Parking: P1, Grand Parking

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Guest Services

Find us everywhere

Whether you're looking for a store, are curious about upcoming event, or simply want to say hello, our Guest Services desks are located throughout The Dubai Mall. See our maps here for details.

Snapshots of The Dubai Mall

Event

STEP INTO A WORLD OF FOOTWEAR AT SHOETOPIA

Visit Shoetopia at The Dubai Mall’s Fashion Catwalk from 21 to 30 Jan 2021. Enjoy a full program of ...

Event

Earn Double Skywards Miles On Shoes

From 21 to 30 Jan, visit the Shoetopia stand in Fashion Catwalk to earn double Miles when you shop t...

Event

DSF Sale Season Is Back

Visit The Dubai Mall between 26 Dec and 30 Jan 2021 to enjoy incredible offers up to 75% off* across...

Event

Celebrate DSF With 50K Skywards Miles Daily

In celebration of the UAE entering its 50th year as a nation, get a chance to win 50,000 Skywards Mi...

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Download The Dubai Mall App

With so much to discover, The Dubai Mall app is your pocket-sized guide to making the most of your visit.

Available for both iOS and Android, the simple-to-use app offers personalised content, the latest news and events, real-time parking information, and much more.

  • App Store
  • Google play


Visitor info

Located throughout The Dubai Mall you will find eight guest service desks where our team will be delighted to assist you with any of your queries or questions.

To make your experience exceptional, make the most of our range of services, including -

-Free WiFi
-Porter service
-Personal shopping experience
-Emaar gift cards
-Valet parking
-Delivery Service

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