Location: Guest Services / Level: Ground Floor

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PERSONAL SHOPPING SERVICE

Enjoy a personalised luxury shopping experience with styling advice from one of The Dubai Mall’s exp...

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SHOP & DROP SERVICE

Shop with ease using The Dubai Mall’s Shop and Drop Service. Let us take care of your shopping so y...

Guest Services

Find us everywhere

Whether you're looking for a store, are curious about upcoming event, or simply want to say hello, our Guest Services desks are located throughout The Dubai Mall. See our maps here for details.

Snapshots of The Dubai Mall

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Easy Parking

Want EASY PARKING at The Dubai Mall? The Dubai Mall Zabeel is now open with 3,000 more parking spac...

Event

The Dubai Mall Just Got Bigger

With new experiences and more to love. The Dubai Mall Zabeel expansion is NOW OPEN. With a range of...

Don't miss out

Download The Dubai Mall App

With so much to discover, The Dubai Mall app is your pocket-sized guide to making the most of your visit.

Available for both iOS and Android, the simple-to-use app offers personalised content, the latest news and events, real-time parking information, and much more.

  • App Store
  • Google play


Visitor info

Located throughout The Dubai Mall you will find eight guest service desks where our team will be delighted to assist you with any of your queries or questions.

To make your experience exceptional make the most of our range of services, including -

-Free WiFi
-Porter service
-Personal shopping experience
-Emaar gift cards
-Valet parking
-Delivery Service

View all services