Location: Guest Services / Level: Ground Floor

Promo

BE REWARDED THIS AUTUMN

From 19 to 21 September only, you can earn double Skywards Miles when you spend AED 100 or more acro...

Promo

SHOP & DROP

Shop and Drop ServiceShop with ease using The Dubai Mall’s Shop and Drop Service.Let us take care of...

Promo

You Shop. We Deliver.

Complimentary same-day delivery service to your home or hotel. Enquire at any Guest Services Desk or...

Guest Services

Find us everywhere

Whether you're looking for a store, are curious about upcoming event, or simply want to say hello, our Guest Services desks are located throughout The Dubai Mall. See our maps here for details.

Snapshots of The Dubai Mall

Event

Celebrate KSA National Day at The Dubai Mall

Enjoy a lineup of performances by trending Saudi music artists from 22 - 23 Sept and an eclectic mix...

Event

Discover the greatest Autumn collections

Redefine your look and get ahead of the curve at The Dubai Mall, showcasing the greatest collections...

Event

Saudi National Day at Downtown Dubai

 The Dubai Mall and Souk Al Bahar are bringing you emerging KSA talent to celebrate Saudi Arabia’s 8...

Don't miss out

Download The Dubai Mall App

With so much to discover, The Dubai Mall app is your pocket-sized guide to making the most of your visit.

Available for both iOS and Android, the simple-to-use app offers personalised content, the latest news and events, real-time parking information, and much more.

  • App Store
  • Google play


Visitor info

Located throughout The Dubai Mall you will find eight guest service desks where our team will be delighted to assist you with any of your queries or questions.

To make your experience exceptional make the most of our range of services, including -

-Free WiFi
-Porter service
-Personal shopping experience
-Emaar gift cards
-Valet parking
-Delivery Service

View all services