Location: Guest Services / Level: Ground Floor / Parking: P1, Grand Parking


Gourmet to Go

The Dubai Mall brings you the very best selection of homegrown and globally inspired restaurants wit...

Guest Services

Find us everywhere

Whether you're looking for a store, are curious about upcoming event, or simply want to say hello, our Guest Services desks are located throughout The Dubai Mall. See our maps here for details.

Snapshots of The Dubai Mall


30 Days Of Offers

We have a Surprize for YOU this Dubai Summer Surprises. Play the 30 days of offers game on The Duba...


Win 50,000 Skywards Miles* DAILY

Enjoy our exclusive Summer Promotion in partnership with Emirates Skywards where one lucky winner wi...


Biggest Summer Sale

The Dubai Mall celebrates Dubai Summer Surprises from 9 Jul to 29 Aug with 300+ brands up to 75% OFF...



The safety of you and your loved ones is our top priority as you dine with us at The Dubai Mall. Din...


Trivia Tuesdays

Have fun and test your knowledge of The Dubai Mall with an extensive range of questions. Tune in eve...


Welcome Back Families Safely

The health and safety of you and your loved ones is our top priority. Our team is working around the...

Don't miss out

Download The Dubai Mall App

With so much to discover, The Dubai Mall app is your pocket-sized guide to making the most of your visit.

Available for both iOS and Android, the simple-to-use app offers personalised content, the latest news and events, real-time parking information, and much more.

  • App Store
  • Google play

Visitor info

Located throughout The Dubai Mall you will find eight guest service desks where our team will be delighted to assist you with any of your queries or questions.

To make your experience exceptional, make the most of our range of services, including -

-Free WiFi
-Porter service
-Personal shopping experience
-Emaar gift cards
-Valet parking
-Delivery Service

View all services