Services

Throughout Dubai Mall you will find eight guest service desks manned by our friendly team members who will be happy to help you with queries, directions and assistance throughout the mall.

We have a range of services to make your experience a pleasurable one.

For Your Convenience

- Free Wi-Fi
- Dubai Mall mobile app
- Mobile recharge cards
- Concierge Lounge (porter and lockers)
- Print and copy centre
- Emirates Post letterbox
- Lost and Found
- ATM machines
- Wheelchairs
- Prayer rooms for men and women

Family Friendly

- Baby strollers
- Children’s wrist bands
- Baby changing rooms

Getting around

- Club Car service
- Valet parking
- Boulevard tour buses
- Taxi service
- The Dubai Trolley
- Public transportation
- RTA buses and Metro ticket machines

More Services

Courtesy Dress code

Pet-free mall

Smoking in designated areas only

Safe practices only

Courtesy Dress code
Pet-free mall
Smoking in designated areas only
Safe practices only

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Cartier

Founded in 1847 by Louis Francois Cartier, the House of Cartier has been producing pieces with a unity of style for generations, no matter the differences in artistic expression.

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Chanel

“I want to be part of what happens” – Mademoiselle Chanel This aspiration, coupled with a visionary mind, has made Chanel a unique brand.

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Christian Louboutin

Christian Louboutin established his business in the heart of Paris in 1991, first with a collection for Women followed by a Men’s collection a few years later, both recognizable by the signature red lacquered sole. 2014 welcomed the launch of Christian Louboutin Beauté. With a prolific collection of women’s and men’s shoes, handbags and small leather goods. Christian Louboutin now has 145 boutiques available around the world.

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Graff

Our story unfolds over six decades—driven by the pursuit of craft, a fixation with detail, and a devotion to beauty. Since Laurence Graff OBE established our company in London in 1960, his fascination with the emotional power of gemstones has transformed Graff into a global hallmark of innovation, creativity, and craftsmanship. While our Graff store is under renovation to provide an even better experience, we invite you to visit our new temporary pop up location in Fashion Avenue, where you can continue to experience our legacy firsthand.

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Harry Winston

Founded in New York City in 1932, the brand continues to set the standard as the “King of Diamonds” in fine jewelry and high-end watchmaking.

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Level Shoes

Level Shoes is the world's largest luxury shoe store spanning over 96,000 square feet with over 200+ global brands inclusive of adidas, Axel Arigato, Amina Muaddi, Burberry, Jacquemus, Malone Souliers, Nike and many more, as well as 23 designer boutiques, such as Chanel, Louis Vuitton, Christian Dior and Saint Laurent. With a range of services spanning from personalisation to an in-store foot spa, Level Shoes has a dedicated Concierge Team to support with personal shopping requests, VAT processing and regional deliveries.

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Van Cleef & Arpels

Founded at Paris’ 22 Place Vendôme in 1906, Van Cleef & Arpels is a High Jewelry Maison that perpetuates a distinctive style that has produced numerous signatures

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Tiffany & Co./ Blue Box Cafe

Discover the world of Tiffany & Co. like never before – a diamond-inspired façade, exceptional jewelry creations, grand artworks, and the Blue Box café. Capturing the spirit of New York and the region’s rich history, the Dubai Flagship is a celebration of the House’s 187 years legacy and unparalleled craftsmanship.

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