Campaign period runs from 16th July 2020–14th August 2020 (both dates inclusive).
To qualify for the daily raffle draw, Skywards members need to make a minimum purchase of AED 100, subject to partnership terms and conditions.
Members must upload their valid receipts in The Dubai Mall app during the campaign period.
Each purchase of AED 100 qualifies the member to one raffle entry. Multiple entries allowed. Only one entry will be considered per receipt uploaded.
Draws will take place every day, with one winner selected and announced via The Dubai Mall Instagram page; @thedubaimall. For example; purchase/s made on 16th July 2020, valid receipt/s uploaded on the 17th July 2020, member will be entered into the draw on the 17th July 2020 and announced by The Dubai Mall on 18th July 2020 via @thedubaimall. Draws for receipts uploaded on weekend and on public holidays will be announced on the next working day.
Skywards Miles awarded to selected winners will be credited to the members Emirates Skywards membership account within 48 hours of the raffle draw announcement.
Emirates Skywards and The Dubai Mall partnership terms and conditions apply
To earn Skywards Miles, Emirates Skywards members need to download The Dubai Mall App, create an Emaar Malls PJSC (“Emaar Malls”) account to become an Emaar Malls Rewards programme member (“Emaar Malls member”). They can then link their Emirates Skywards account using their Emirates Skywards credentials. Once an Emirates Skywards member has successfully linked their Emirates Skywards account, they may earn Skywards Miles by submitting valid receipts through the ‘Add Receipt’ scanning tool on The Dubai Mall App.
A valid receipt is defined as a store receipt for a transaction carried out by the Emaar Malls member at The Dubai Mall, and submitted within 14 days from the transaction date through The Dubai Mall App. The 14 day period includes the date of purchase, and receipts that are submitted more than 14 days after the date of purchase will not be accepted. The time of purchase will not be taken into consideration.
Credit/Debit card receipts will not be accepted.
The member must ensure that the entire receipt is captured by the ‘Add Receipt’ scanning tool, including all information available.
Each receipt must be scanned separately through the ‘Add Receipt’ option.
The following are not accepted: manually written receipts, Emaar gift card purchases or any other gift cards purchases, deposit and item reservation receipts, Mediclinic bills, insurance payments, screenshots taken from The Dubai Mall App or any other app, pictures taken from other devices’ screens, photocopied or scanned receipts, online order or online purchase receipts, Etisalat receipts, Du receipts, utility payments, DED receipts, bank receipts, exchange conversion of currency receipts, and travel payments made through the travel agencies.
Items purchased through a credit note, through credit transfer or through item exchange will not be accepted, and Skywards Miles will only be awarded on the remaining value.
In linking an Emirates Skywards account to The Dubai Mall App, Emirates Skywards members consent to and authorise Emirates Skywards to share the following membership details with Emaar Malls: member name, Emirates Skywards membership number, tier status, and Skywards Miles balance. The members’ Emirates Skywards credentials will not be shared with Emaar Malls.
Emirates Skywards members who are Emaar Malls Rewards members can earn Skywards Miles on all valid receipts for purchases in The Dubai Mall of AED 100 and above.
Verification of receipt validity will be the responsibility of Emaar Malls, and Emaar Malls reserves the right to reject receipts and withhold any associated rewards.
Emirates Skywards members who have linked their account to The Dubai Mall App will earn Skywards Miles on their spend in The Dubai Mall at a rate of:
Emirates Skywards Platinum, Gold and Silver: 1 Skywards Mile per USD 1 spent
Emirates Skywards Blue: 1 Skywards Mile per USD 2 spent
Skywards Miles will be credited to the Emirates Skywards member’s account within one week from the date of submitting the valid receipt, although this timeline may be extended if the transaction is of a high value or requires further investigation. Any transaction value above USD 10,000 will be credited within one month of submitting a valid receipt.
In the event that a valid receipt has been scanned through The Dubai Mall App and the Skywards Miles have not been posted to the Emirates Skywards member’s account, Skywards Miles can be claimed by contacting Emaar Malls within six months via The Dubai Mall app, or by contacting the Emirates Skywards Contact Centre.
This is an accrual-only partnership; redemption is not available.
Emirates Skywards Silver members may earn a maximum of 10,000 Skywards Miles per month and Blue members may earn a maximum of 5,000 Miles per month. These limits are based on the date of purchase on the receipt and not on the date of upload or verification. Skywards Miles earned in excess of the monthly cap will not be credited and cannot be carried forward to the following month.
Once a receipt is scanned, the receipt cannot be used to earn Skywards Miles for another Emirates Skywards account or removed to be re-uploaded.
Skywards Skysurfers are not eligible to link their Emirates Skywards account to The Dubai Mall App due to age restrictions. In addition, My Family and Business Rewards accounts are also ineligible to join the programme.
Skywards Miles will not be earned on refunded or returned products.
Receipt information may be shared with retailers purely for receipt verification, validation and fraud detection purposes.
Emaar Malls reserves the right to suspend or disable the accounts of Emaar Malls’ members and prevent any future reward accruals through The Dubai Mall App, should any fraudulent activity or misuse of the Emaar Malls Rewards programme be detected or suspected by Emaar Malls. Emaar Malls is not obliged to award Skywards Miles for valid receipts during the period of account suspension.
Emirates Skywards may at any time without prior notice to Emirates Skywards members, withdraw, limit, modify or cancel the benefits provided under the partnership or impose additional restrictions or conditions in connection with the benefits.
Emaar Malls may at any time without prior notice to Emirates Skywards members, withdraw, limit, modify or cancel the benefits provided under the partnership or impose additional restrictions or conditions in connection with the benefits.
When an Emirates Skywards member avails of benefits, goods or services from Emaar Malls the contract for such benefits, goods or services is between the Emirates Skywards member and Emaar Malls. Accordingly Emaar Malls terms and conditions shall apply. To the extent permitted by law, Emirates Skywards accepts no liability whatsoever in respect of benefits, goods or services supplied by Emaar Malls in connection with Emaar Malls refusal to supply goods or services to the Emirates Skywards member.
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