Featured Categories
Brand
Occasions
View all shops
Top picks
Cuisine
View all restaurants

Shop with ease using The Dubai Mall’s Shop and Drop Service.

Let us take care of your shopping so you can relax and enjoy your experience at The Dubai Mall. Our free service seals and stores your shopping bags for your convenience, leaving you free to continue your seamless mall experience.

Simply collect your bags from the Shop and Drop Service Desks or call +971 56 656 3400 15 minutes before you finish shopping and we will deliver your shopping bags to your location within the mall.*

Shop and Drop Service Desks locations

  • Fashion Avenue – Information Desk
  • Fashion Parking Entrance P3 

*Terms and Conditions apply.

 

You Shop. We Deliver.
Enjoy complimentary same-day delivery service to your home or hotel when you spend over AED 500 at The Dubai Mall.* Enquire at any Guest Services Desk or call 800DUBAIMALL
(800 38224 6255) for more details. 

*Terms & Conditions apply.

Find out more

Enjoy a personalised luxury shopping experience with styling advice from one of The Dubai Mall’s expert stylists and enjoy a range of benefits:

 

  • A face-to-face consultation with one of our fashion-focused personal stylists.*
  • Home styling advice and planning with designers from Ethan Allen
  • A tailored shopping experience based on your requirements.
  • Access to The VIP Lounge at Fashion Avenue.
  • Access to the Personal Shopping Suite on first floor, Fashion Avenue. Complimentary in-mall chauffeur buggy service* to transport you between stores.
  • Complimentary delivery service of your purchases delivered directly to your home or hotel within Dubai and Northern Emirates.

Book your dedicated style team: personalshopper@emaar.ae or call 050 150 8266 / 044485027. Or book your experience at the Personal Shopping Lounge located on the first floor in Fashion Avenue.

Find out more

AUTUMN TERMS & CONDITIONS

 

General Terms & Conditions:

  1. Emaar Malls (The Dubai Mall) Terms and Conditions applies.
  2. The Autumn – Customizing Stand Terms and Conditions are subject to change without notice.
  3. The Autumn – Customizing Stand is applicable to individual participants only (not groups).
  4. The Dubai Mall reserves the right to modify, or discontinue the Autumn – Customizing Stand without notice.
  5. The Dubai Mall will not be responsible for any technical failures/interruptions, internet accessibility problems, incomplete or inaccurate registration information, or other errors of any kind that may affect your experience at the Autumn – Customizing Stand.
  6. The campaign shall be considered void where prohibited by law.
  7. By participating in this campaign you acknowledge and agree that you have read, understand, and consent to these Terms and Conditions and agree to be bound by them.
  8. The Autumn – Customizing Stand Terms and Conditions can be found on TheDubaiMall.com website

Terms and Conditions for The Autumn – Customizing Stand:

  1. The Autumn – Customizing Stand runs from 20th September 2019 until 19th October 2019 (during the “Promotion Period”).
  2. Participants must spend a minimum of AED 500 across any store in The Dubai Mall between 20th September 2019 until 19th October 2019 to have your products customized.
  3. Participants must present one receipt or multiple receipts that accumulate to a minimum of AED 500.
  4. Each customer will be allowed to customize one product per transaction, even if the amount spent exceeds AED 500.
  5. Only receipts that are dated between 20th September 2019 until 19th October 2019 will be accepted.
  6. The same receipts cannot be validated multiple times.
  7. Neither The Dubai Mall, nor the artist are liable for any customers who are unhappy with their customization works, customers will have to sign a waiver.
  8. The Dubai Mall reserves the right to modify, or discontinue the Autumn – Customizing Stand without notice.
  9. To accommodate more customers, only artwork that is simple and quick, and that can be done within 10-15 mins will be undertaken.

 

 ITEMS THAT CAN’T BE EMBROIDERED (materials deemed unsuitable including but not limited to):

  • Fur, Lace, Leather, Polyutherane, sheer fabrics, mesh, loose knit material and very heavy weight fabrics
  • Items in which the area to be embroidered cannot be laid in a flat single layer i.e. pleating, gathering, draping, lining, stuffing and seams
  • If there are accessories such as zippers, rivets or buttons in the desired customization area
  • Shoes

ITEMS THAT CANNOT BE PATCHED:

  • Coated Fabric or otherwise heat sensitive material
  • Garments which cannot be laid flat on the press
  • Mesh fabric
  • Loose knit material
  • Shoes

ITEMS THAT CAN BE CUSTOMIZED:

  • T-shirts & Sweatshirts,
  • Denim Jeans (for letter embroidery or patches), Denim Jackets
  • Dresses, Skirts & Shorts
  • Jackets (without lining for embroidery)
  • Woven Scarves, Fabric bags (without lining for embroidery)

Personal Information:

  1. By participating in this campaign, you acknowledge and agree to waive and release your rights in regards to certain personal information (such as your name, age, nationality, gender), to Emaar Malls and their affiliate companies and allow them to use this information for marketing purposes.

Governing Law:

  1. This campaign and the procedures associated with it shall be subject to UAE Federal Laws and the law of the Emirate of Dubai. Any dispute shall be referred to the Dubai Courts (excluding DIFC courts).

 

 

Sign Up to The Dubai Mall Newsletter

Be the first to know about exciting events and new products available at The Dubai Mall, delivered straight to your inbox.

Privacy Policy