31 Dec 2019— 31 Jan 2020

Land & Shop

Land in the airport and collect your bags from The Dubai Mall

Start your vacation right away with Land & Shop; the all-new service by DUBZ powered by dnata. Simply visit Dubz.com and book your Land & Shop service today for a more seamless holiday experience in Dubai. Land in Dubai, skip baggage claim and head to the nearest DUBZ counter to arrange luggage collection and to receive your Welcome Package. 

The Welcome Package includes a metro card or chauffer transport that will take you to The Dubai Mall right after you land, exclusive discounts with DUBZ and exclusive retail, entertainment and dining offers that you can use right away at The Dubai Mall. 

DUBZ will collect your luggage for you from baggage claim and deliver them to the Luggage Concierge at The Dubai Mall. You can also have your luggage delivered to your home or hotel.

For more details, call +971 52 382 9090 or email info@dubz.com.


*Terms and Conditions apply.

*Airline specific – Dubai International Airport, Al Maktoum International Airport


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Download The Dubai Mall App

With so much to discover, The Dubai Mall app is your pocket-sized guide to making the most of your visit.

Available for both iOS and Android, the simple-to-use app offers personalised content, the latest news and events, real-time parking information, and much more.

  • App Store
  • Google play

Visitor info

Located throughout The Dubai Mall you will find eight guest service desks where our team will be delighted to assist you with any of your queries or questions.

To make your experience exceptional make the most of our range of services, including -

-Free WiFi
-Porter service
-Personal shopping experience
-Emaar gift cards
-Valet parking
-Delivery Service

View all services